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Create the proposal

Creating a proposal, from client to totals.

Click + Proposal (or an existing card to edit). The modal opens with the proposal header.

Field by field

Field Notes
Number Automatic (PROP-{year}-{no.}), read-only - resets each year.
Company (buyer) The company you are selling to - the anchor of the sale. Value, loyalty and discount live here. Search by name or NIPC. (A sale to an individual has no company.)
Contact (who you negotiate with) The person at the company you talk to. Choosing the contact auto-fills the company. It is informative: if the person changes company, the sale does not follow them - it stays with the company.
Loyalty months Duration of the recurring SaaS commitment; it feeds the total contract value (TCV).
Title Name of the proposal (e.g. CRM Licensing).
Validity Date up to which the proposal is valid.
Status Created / Sent / Negotiation / Won / Lost. Moving to Lost records the loss reason.

VAT uses the company's region and the discount comes from the company's loyalty tier (or the contact's, for an individual) - see Companies & Contacts.

Step by step

  1. Proposals → + Proposal.
  2. Choose the Company (the anchor of the sale) and the Contact you negotiate with.
  3. Set the loyalty months (SaaS), the title and the validity.
  4. Add the catalogue lines (each is One-off or Monthly/Annual/recurring).
  5. Save.

Customer interest level

Each proposal has an Interest level field - how interested the customer is in this deal, based on their feedback:

Level Colour
Unclassified grey (neutral)
Cold blue
Warm orange
Hot red

In the Pipeline, proposals in play (Sent / Negotiation) stop being white and get tinted with the level colour (left bar + subtle background), so you read each deal's "temperature" at a glance. In addition, the Won column gets a green tone and the Lost column a red tone (with a red total), so the terminal states read instantly.

Audit trail

The proposal records who created/changed it and when - visible in the modal footer.

➡️ Next: Lines & catalogue · back to Proposals.