Legal notice¶
IEFP CRM is an independent, non-commercial, educational project created by Diogo du Valle as a teaching tool for the training units 10868 - CRM Analytics and 10870 - CRM Administration.
Trademark and logo¶
- "IEFP", "Instituto do Emprego e Formação Profissional" and its logo are property of IEFP, I.P. (the Portuguese public employment and vocational training institute). They are used here only in an educational and identifying context, to frame the material within the training units above.
- This project is not official and has no affiliation, sponsorship or endorsement from IEFP, I.P. It does not represent the Institute's position and is not an official service.
Content and data¶
- All data shown in the application (clients, companies, proposals, etc.) is fictional, created only for demonstration and practice. It does not correspond to real people or entities.
- The application is intended for training purposes and is provided "as is", without warranties of any kind.
Class accounts¶
Anyone who merely visits the site or reads the manual leaves nothing behind - no record, no account, no cookies.
When a trainee signs in to a class, an account exists. From then on we store on the server, tied to that account:
| What | What for |
|---|---|
| Username, first and last name | Identifying who signs in and showing the name in the app |
| IEFP email and, if given, personal email | Sending the invitation, the submission receipt and password recovery |
| Password | Stored hashed (bcrypt); it is not readable, not even by us |
| Profile photo, email signature, phone and job title | Filling in the profile and the email signature. They follow the account, so they are not lost when changing computer |
| Backup of the work | One copy, replaced each time, so work is not lost |
| Submitted work | The submission the trainer assesses (at most two per trainee) |
- The practice work (clients, companies, proposals) lives in each person's browser. It only reaches the server in the backup and in the submission, and only the class trainer can read it.
- The photo is personal data and it is optional - without one you get initials. It is not shown in the class list: each person sees their own.
- Deleting the account deletes all of this, and deleting the class takes every account with it. It is immediate and no copy remains.
- None of this is used for anything other than the training. There is no advertising, no profiling and no sharing with third parties.
Analytics¶
- To understand usage, we record anonymous, aggregated statistics (page visited, language, device type, videos played). We do not use cookies, do not collect personal data in this counting, and do not share with third parties - the data stays within the project's own infrastructure.
Rights and contact¶
- Rights over trademarks, logos and other identified elements belong to their respective owners.
- If IEFP, I.P. (or any rights holder) considers that any element should be changed or removed, it will be handled promptly. Contact: iefpcrm@cr0x.org.
Note
This notice is intended to clarify the educational, unofficial nature of the project and does not constitute legal advice.