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Resetting a trainee's password

When a trainee forgets their password, you reset it in seconds.

Step by step

  1. Settings → Class trainees - find the trainee in the list.
  2. Click Reset password.
  3. Set a new password and confirm.
  4. Communicate it to the trainee - they log in with it and then change it in their profile.

Recovery - who does what

  • Trainee forgot → you reset it here.
  • You (trainer) forgot → use the recovery code you received when creating the class.

➡️ Next: Remove · back to Managing the class.